Updated November 2026

Requesting a special project

Fulfillment clients

Anything outside a normal order (adding an insert to packed product, repacking, sample mailings, stock transfers, counts, photo documentation) is a special project. Describe it, we quote it in writing, and we schedule it once you approve.

What to include

  • What needs doing, step by step, with photos or a sample if it helps
  • SKUs and quantities
  • Materials: what you send, what we supply
  • When you need it done
  • Where the result goes: back to stock, shipped out, or held

How it runs

  1. We confirm we can do it and ask any questions.
  2. We send a quote: labor at $30 per hour with a $50 minimum, plus materials.
  3. You approve in the request.
  4. We schedule it (Tuesday to Friday for assembly work) and tell you when it is done.

Things to know

  • Products sealed in retail packaging often cannot be opened without making them unsellable; tell us if a project needs that and we check first.
  • Projects that change inventory (new kit SKUs, relabeled units) come back through a replenishment so your counts stay right.
  • Rush work is possible when the floor allows; ask.
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