Updated November 2026
Delivery times and estimates
PractitionersCount the time in two parts: production at Kaerwell, then transit from Orlando. Stocked products with an approved label ship as fast as 24 hours, and most of the United States is two to five days by ground from Orlando.
Production
| Situation | Typical time |
|---|---|
| Reorder of a Fast Ship product | Ships the same or next business day. Orders in before 2 PM ET usually ship the same day. |
| First order of a Fast Ship product | Brand approval, typically within one business day, then ships as fast as 24 hours |
| Ships 3 to 5 days product | The brand sends it to us; we label and ship on arrival, typically 3 to 5 business days |
Production runs Monday to Friday.
Transit
Standard ground from Orlando: 1 to 2 days in Florida and the Southeast, 2 to 4 days across most of the country, up to 5 days to the West Coast and longer to Alaska and Hawaii. Expedited shipping is available for $25 more; see Shipping costs.
Tracking the estimate
The shipping email gives the carrier's estimated delivery date; see Tracking your order.
Refrigerated products
Refrigerated products ship on the days and services the brand sets, with cold packs where the brand uses them, so they do not sit in transit over a weekend. An order placed late in the week may ship the following Monday.