Approving your label and making changes

The approval flow

1. You place the order. The design shows as "waiting for approval" under My Labels.
2. The brand's reviewers check the label against its rules. Your design is built on the brand's print-ready template, so it goes straight to them, and the brand's approval is the only one.
3. Approved: the order moves to production. Fast Ship products print and ship as fast as 24 hours.
4. Changes requested: you get an email with the reviewer's note and a link to the design. Fix it, and the review restarts.

Most reviews finish within one business day. A brand's reviewer can be out for a day or two; if an approval is older than two business days, write to privatelabel@kaerwell.com with the order number and we chase it.

Changing an approved label

Edit the design under My Labels. The next order of that product goes through approval again before it prints. Orders already in production ship with the version that was approved when you ordered.

Changing a label on an open order

Production usually starts within 24 hours of approval, sometimes within minutes, so check your design carefully before you order. If you need to stop an order, email privatelabel@kaerwell.com right away with the order number and the change; if it has not printed yet, we can usually hold it. Once your label is printed and applied, the order ships as approved.

Why a brand asks for changes

The usual reasons: a claim that needs the brand's approved wording, a product name that is trademarked or uses a blocked word, text too small to read, or a missing asterisk on a claim. See Claims, disclaimers, and trademarks.