Updated November 2026

When a brand updates a product's label

Practitioners

Brands update their supplement facts and label text from time to time. When that happens, your saved design for that product is archived and recreated on the new template, so the label on your next order always matches the product in the bottle.

What you will notice

  • The design under My Labels shows as archived, with a new version beside it.
  • If the old version was in your cart, remove it and add the new one; checkout will not accept an archived design.
  • Your next order of that product goes through the brand's approval again, because the label changed. Reorders after that skip approval as usual.

What changes on the label

The supplement facts, directions, warnings, or required brand lines, as revised by the brand. Your logo, colors, product name, and layout stay as they were.

Products in production

Orders already approved before the update ship with the label that was approved at the time. Lot and expiration are always printed from the batch on our shelf.

If a new version is missing

Recreation is normally done before you notice. If a product shows archived with no new version, write to privatelabel@kaerwell.com with the product name and we recreate it, usually the same business day.

Was this article helpful?

Still need help?

Reach the team that looks after your account.

Practitioners

Brand partners

Fulfillment clients