Getting your inventory to Kaerwell

How much to send

No minimum from us. 72 to 144 units per SKU is a comfortable start for your top movers. If consignment does not fit your systems, we can buy the inventory from you instead; say so on the onboarding call.

Before you ship

1. Create a replenishment in the admin portal (admin.app.kaerwell.com) for the shipment, with the SKUs, quantities, lot numbers, and expiration dates. Each lot's supplement facts version is recorded in the admin portal too, on its own screen.
2. Make sure every SKU exists in the system; new SKUs need set-up first.
3. Label the outside of every case with SKU, lot, and expiration. Unlabeled bottles should carry a lot and expiration sticker on the bottle or the case.

Address it correctly

Address the shipment to your own company name, care of our warehouse:

Your Company Name 7590 Currency Drive Orlando, FL 32809

Receiving identifies inventory by the addressee. Shipments addressed only to Kaerwell can be delayed.

Receiving hours

Monday to Friday, 8 AM to 4 PM ET. Full truckloads by appointment. Delivery appointments and receiving questions: 888-301-9009.

What happens on arrival

Every pallet is counted twice by two team members, then reviewed by the receiving lead. Product without a SKU goes into quarantine until you tell us the SKU. You get a confirmation when the replenishment is received, and any discrepancy against your replenishment is reported to you.

Labeled stock

We can unlabel and relabel your existing labeled stock while you set up unlabeled runs. Tell us which SKU the units should be received under.

Refrigerated products

Flag refrigerated SKUs when you set them up; they go straight into refrigerated storage, included at no charge, and ship with cold packs.

Shipping per order instead

Not ready to stock? Ship product to us as orders come in. Practitioners see a 3 to 5 day window on those products. We label and ship on arrival.