Updated November 2026
How orders reach you and ship
BrandsWhen a practitioner orders your product, your reviewers approve the label if it is new, and the order moves to production. Stocked products print, are applied, checked, and ship within 24 hours of approval.
What you receive
- Approval requests by email ("A private label is waiting for your approval") for each new design, with a link to review. Reorders of approved designs do not need you.
- Every order for your products in the admin portal as it is placed, with export to CSV. There is no separate email for each order.
- Low-stock alerts at the threshold you set, so you can replenish before a product goes short.
The production path
- Order placed and paid by the practitioner.
- Label approval, once per design (see How proofs and approvals work).
- Unlabeled units pulled from your stock by lot, oldest first; labeled stock is unlabeled if needed.
- Labels printed with the current facts version and the lot and expiration of the units being labeled.
- Applied, checked by QC, packed, and shipped. Tracking goes to the practitioner.
Ship-per-order products
If you ship per order, we send you the order details and the quantity to ship to Orlando; we label and ship on arrival, typically within 3 to 5 business days.
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