Updated November 2026
Requesting changes to a label
BrandsSend the product, the practitioner, and the change, and we update the label. If the design is in an open approval, the approval restarts with the new version.
Common changes
- Product name or front-panel wording
- Logo swap or color update
- Capsule vs tablet wording, count, or size
- Remove the barcode
- Address line (street, or city, state, and ZIP when space is tight)
What we cannot change
The supplement facts, directions, and warnings on a practitioner's label come from your product's current label. Changes there are a product update; see Updating a product or its supplement facts.
Open orders
If an order is waiting for approval, the change is made and the approval restarts. If the order is already printed, we can hold it and relabel, or ship it as approved and apply the change on the next order. Tell us which.
Timing
Most changes are made the same or next business day. Changes that touch many products at once (a new logo on 20 labels) take longer; we give you a date.
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