Updated November 2026

Closing your account

Practitioners

You can close your Kaerwell Health account at any time. Write to privatelabel@kaerwell.com from the email on the account and we take care of it.

Before you close

  • Products held at Kaerwell for dropship. We ship whatever is left to the address you choose at normal fulfillment fees and shipping. See Stopping dropship.
  • Open orders. Orders already in production ship as placed.
  • Your label designs. We keep them on file, so they are there if you come back.

Pausing instead

There is no fee for keeping an account open and not ordering, so most practitioners simply stop ordering. Your designs stay on file for your next order.

Was this article helpful?

Still need help?

Reach the team that looks after your account.

Practitioners

Brand partners

Fulfillment clients