Updated November 2026

Keeping your credentials current

Practitioners

Licenses expire. When yours renews, upload the new one so your access continues without a gap.

NPI

Nothing to renew. Your NPI does not expire, and your verification stays in place.

Licenses and certificates

Upload the renewed document from your account settings under Credentials. We review it within one business day. Your account does not show the expiry date we have on file yet, and we do not send renewal reminders yet, so keep track of your renewal dates.

Changed profession or practice

If your credential type changes (for example, you were a health coach and are now a licensed dietitian), upload the new credential; your access updates to match the brands that sell to your new credential.

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