Uploading a license or certificate

What to upload

• State license or registration (preferred). Current, showing your name, the issuing board or state, your profession, and the expiry date. A screenshot of your board's online verification page works if the site address, your name, your profession, and the expiry date are visible.
• Degree, diploma, or certificate for professions without state licensing, showing your name, the issuing body, and the program. If a diploma does not name the field of study, add a transcript.
• Outside the US: the license or registration your country issues, if you ship your orders to a US address or use dropship. See Practicing outside the US.

The full list of what we accept and what we cannot accept is in Getting verified on Kaerwell Health.

How to upload

1. Open your account settings and choose Credentials.
2. Pick your profession.
3. Upload one file per credential: PDF, PNG or JPG, up to 10 MB each.
4. Submit. You will receive a "credentials received" email right away and a decision within one business day.

Make it easy to approve

• Send the whole document, not a crop.
• Make sure the expiry date is readable.
• Use the same name as on your account. If the names differ, tell us why in a reply to the confirmation email.

After approval

Your pricing unlocks and you can order. When the license renews, upload the new one from the same page so your access continues without a gap.