Updated November 2026
Payouts and payment breakdowns
BrandsFor your private label program, practitioner payments are collected and paid out to you, net of fees. Each payout ties to the orders it covers, and the payout report in the admin portal shows the breakdown.
Where payouts come from
Payments on your private label site run through your own payment processor, so its processing fees are charged to you directly, and payouts land in the bank account on file. Every order shows in real time in the admin portal.
Getting a breakdown
Open the payout report in the admin portal: it lists the orders, amounts, fees, and refunds behind each payout. For anything it does not answer, write to privatelabel@kaerwell.com with the payout date and amount and we send the breakdown, usually the same business day.
Refunds and credits
Refunds issued to practitioners (price corrections, canceled orders, credits for damaged units) are deducted from the next payout and shown as separate lines.
Changing your bank details
Send the request from an authorized contact and we confirm by phone before changing anything.