Updated November 2026
Dropship fees and your shipping balance
PractitionersYou pay $3 per patient order, all in, plus postage at our discounted carrier rates. Nothing is charged until your first patient order, and that order gets a $50 credit.
The rate
| Standard rate per patient order | $5.00 |
| Kaerwell Health credit on products bought there | $2.00 |
| You pay | $3.00 |
Up to 4 bottles per order are included; each additional bottle is $0.25. Products not bought on Kaerwell Health stay at the $5 rate; on a mixed order the credit is prorated by bottle. The credit shows on every statement.
Postage
Charged at our discounted rates per order. A typical standard order ships for $5 to $6; expedited and heavier orders cost more. The cost of each shipment shows on the order in your portal.
Storage
Free while your inventory moves: at least half of what you hold with us ships in any rolling six months. If an account falls under that, standard storage fees bill monthly until it is moving again, and your dashboard warns you before any fee starts. Refrigerated storage is included.
Other charges, at cost
Address corrections, return-to-sender, chargebacks, and optional carrier insurance.
How you are billed
Your fulfillment account runs on a prepaid balance, like every Kaerwell Fulfillment account. Fees and postage are deducted as orders ship, and AutoPay tops the balance up from your card on file when it runs low. Credit card top-ups carry a 3% card processing fee, shown as its own line. Statements are in your fulfillment portal.
No monthly minimum
None, ever. You pay per order and nothing else.