How dropship works

The three steps

1. Order and keep it here. At checkout choose "Dropship: keep it at Kaerwell" instead of your office address. Nothing ships to your office.
2. Patient orders come to us. Automatically from your connected store: Shopify or WooCommerce today, with more platforms coming.
3. We pick, pack, and ship. Orders in before 2 PM ET ship the same day at our discounted carrier rates, to your patients worldwide. Tracking goes back to your store and to your patient.

What is included in the $3

Receiving, storage, pick and pack, packaging, and carrier hand-off, for up to 4 bottles per order ($0.25 per additional bottle). Postage at our discounted rates is the only other cost; a typical standard order ships for $5 to $6. Refrigerated storage and cold packs are included. No setup fee, no deposit, no monthly minimum. See Dropship fees and your shipping balance.

You decide, order by order

Your office address stays on file. Any product order can ship to your office instead (offices in the 50 states and DC), and you can dropship all, some, or none of your patient orders.

Changed your mind after a dropship order? Until the case is received at our warehouse, choose Ship this order to my office instead on the order confirmation page, or write to privatelabel@kaerwell.com. That switch is free: no fee and no shipping charge. After the case is received, we can still ship some or all of it to your office, charged like any order: the standard per-order fee plus postage.

Getting started

A fulfillment specialist reaches out within one business day of your first dropship order to finish setup: the fulfillment agreement, a card for shipping charges, and your store connection. See Setting up dropship.

Products you did not buy on Kaerwell Health

You can send us products you source elsewhere; they ship at the standard $5 rate on the same account. On a mixed patient order the $2 credit is prorated by bottle.