Updated November 2026
Paying for your order
PractitionersOrders are paid by card at checkout. Your card is charged when you place the order, and the receipt is emailed to you.
Cards
We accept Visa, Mastercard, and American Express. Save a card at checkout to reuse it. See Saved payment methods.
When you are charged
At checkout, for the full order. If a brand later requests label changes, nothing changes on the payment; the order simply ships once the label is approved.
Declined payments
Declines come from the card issuer, and the message at checkout depends on the reason it gives. Check the expiry date and billing ZIP, try another card, or call the number on the back of the card.
Refunds
Refunds go back to the card you paid with. We release them within about a business day; your bank usually shows them within 2 to 5 business days.
Other ways to pay
You can also pay from a bank account (ACH) at checkout. We do not offer invoicing.