Updated November 2026
Invoices and receipts
PractitionersYour order confirmation email is your receipt. It lists each product, quantity, unit price, shipping, tax, and the total you paid.
Your invoice details
There is no PDF invoice to download. Open My Account, then Order History, and open the order: it shows everything an invoice would.
A receipt for your accountant
Forward the confirmation email. If you need an invoice addressed to a different business name, write to privatelabel@kaerwell.com with the order number.
Dropship charges
Patient orders shipped from Kaerwell are billed to your fulfillment account, not to the card you used for the product order. Those appear on your fulfillment statement. See Dropship fees and your shipping balance.
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