Amazon and other bulk shipments

Amazon FBA

• Amazon requires full case quantities; tell us the units per case for each product.
• Create the shipment in Seller Central, attach the FBA box labels (and FNSKU labels if units need them) to the order in the portal, and we apply them.
• If units need FNSKU labels applied, we print and apply them: $0.02 to $0.05 per label printed, $0.25 per unit applied, $50 minimum per job. See SKU labeling and re-labeling.
• Prep beyond labeling, such as polybagging or bundling units, is billed like kitting: $30 per hour with a $50 minimum, plus materials, quoted before we start. See Kitting and assembly.
• We send you carton weights and dimensions for the shipment plan.

Retailers and distributors

Orders for distributors such as Fullscript or Emerson, or for retailers, follow the receiver's routing guide: packing list, PO number on the label, GS1 labels, pallet build. Send the guide once and we keep it on file.

Freight

We provide pallet count, dimensions, and weight when the order is packed. Book the carrier on your account, or ask us to book it and bill the freight to you.

Shortage disputes

If a receiver reports a shortage, send us the PO and their receiving report. We provide the packing list, carton weights, and tracking, and run a cycle count on the SKU.