Packing slips, inserts, and order instructions

Fulfillment clients

Every order ships with a packing slip in your branding. Inserts go in by rule or by bundle, and one-off instructions go in the order's notes to the warehouse.

Packing slips

The template is in the portal under account settings: your logo, address, and a message. Prices can be shown or hidden. Gift messages from your store do not print on the slip.

Inserts

In every order: send the insert as a packaging SKU and we add it by rule.
With certain products: create a bundle (set) of the product plus the insert so it is picked together. See Kitting and assembly.
One order: add a note to the warehouse on the order before it is released.

Notes to the warehouse

Use the order's notes field for instructions the packer must see: "fragile", "include sample", "do not fulfill, customer will ship". Notes are read when the order is picked, so add them before release.

Documents

Distributor and retailer orders that need a packing list in a specific format, PO numbers on the label, or GS1 labels: send the requirements with the order and we attach them. We provide weights and dimensions when the order is packed so you can book freight.

Customs paperwork

For international orders we prepare the customs documents from the product data and HTS codes on your SKUs. Keep HTS codes and values current in the portal.

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