Updated November 2026

Creating a replenishment

Fulfillment clients

A replenishment tells the warehouse what is coming so it can be received against your numbers. Create one for every inbound shipment, before it arrives.

How

  1. In the portal go to Inventory, then Replenishments, and choose Create.
  2. Add each SKU with the quantity, lot number, and expiration date.
  3. Add the supplier, the carrier, and the tracking number when you have it.
  4. Submit. The replenishment shows as In-Transit.

Statuses

StatusMeaning
IncompleteCreated but not submitted
In-TransitSubmitted; stock is expected but not counted as available
ProcessingArrived and being received
Ready for your reviewReceived; counts posted to your inventory

You can edit an In-Transit replenishment freely. Once it is Processing, changes are made by the receiving team.

Partial deliveries

If a shipment arrives in parts, the replenishment stays open until the rest arrives. Tell us if the remainder is not coming so we can close it. Replenishments open for more than three months are closed.

Discrepancies

When the count differs from the replenishment you get the received quantities in the confirmation. Open a request with the replenishment ID if you think the supplier shipped more; we recount the location and check the packing slip.

Replenishments we create

Returned-to-sender packages and relabel projects are received through replenishments we create on your behalf; they appear in your list with a note.

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