Lot and expiration control

Fulfillment clients

Every unit is tracked by lot and expiration. The oldest-expiring lot ships first by default, so nothing expires on our shelf, and for a key account we can ship the freshest lot on request.

How lots are recorded

Lot and expiration come from your replenishment and are checked at receiving. Put both on the outside of every case; if the bottle shows a manufacturing date instead of an expiration, we record manufacturing date plus two years unless you tell us a different shelf life.

Which lot ships

Default: first expiring, first out.
On request: the freshest lot for a specific order or customer. Add it to the order notes or ask us for a standing rule.
Lot-specific orders: name the lot in the order notes and we pick it.

Expiring stock

Your inventory report shows quantities by lot with expiration dates. We flag lots approaching your threshold so you can run them down, return them, or dispose of them; see Discontinuing a SKU or sending inventory back. Expired units never ship.

Verifying a date

Not sure what is printed on the bottle? Open a request with the SKU and we check the shelf and send a photo.

Recalls

If a lot needs tracing, the list of orders that received it is available on request, usually within the hour.

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